COMPANY

POLICY

Cancellations
We have a 24 hour cancellation policy for all appointments. If you are unable to make your appointment notify us within 24 hours and your appointment will be released. Late cancels and no shows will be charged a $25 late cancel/no-show fee. We do this because we reserve your appointment for you and turn others away for that appointment time.

Groupons
Groupons must be redeemed by the expiration date issued by Groupon. Packages purchased from Groupon must be used in full by expiration date. Groupon holders are subject to our cancellation policy (see above). A no call, no-show for an appointment that will be payed for with a Groupon will lead to forfeiting of your voucher, if it was a package you will forfeit one credit on you package or you may pay the $25 late cancel/no-show fee.

Groupons are for new clients only.
Expired Groupons may be used as a credit towards any facial, waxing, or spray tans (with the exception of wedding tans) and are worth the value the Groupon was originally purchased for. Groupons can NOT be used for massage or nails as these service are offered by independent contractors. 

WE DO NOT ACCEPT GROUPONS FOR WEDDING TANS

Children
Please leave children at home. We offer a relaxing environment and it is distracting to other clients to bring children with you to your service. 
Packages
Packages are good from one year of date of purchase.
Packages are non-transferable, and may only be used by one person. They may not be substituted toward other services. Packages are non-refundable.

Refunds
No refunds on Services, Packages, Memberships or Gift Cards.
Products may be returned unopened/sealed within 48 hours of purchase. Opened or partially used products can not be returned.

Memberships
Requires a 3 month commitment, after the 3rd month membership can be cancelled. You will be auto draft on the 14th of the month; if the 14th lands on a weekend or holiday it could take to the next business day to see it withdrawn. Memberships must be canceled by the 1st of the month not to auto drafted on the 14th of the month. Memberships are non-transferable, and may be used by one person. Membership credits can not be substituted towards other services. Massage/Facials credits expire after 6 months.